Whitelisting emails ensures that any emails sent from FluidReview are correctly delivered to your inbox.
If you are having trouble receiving emails from a FluidReview site and you have confirmed with the administrators that an email has been sent:
✔ Check to see if email@example.com has been added as a safe sender on your email inbox.
✔ If you have a custom domain, for example under your organization or school, we would recommend reaching out to your IT department to ensure the emails are not being blocked on a domain level.
You can provide your IT department with the following details:
Once emails have been whitelisted from FluidReview, you should no longer have any issues receiving emails from the site.